Last Updated: September 10, 2026
muse-sparrow is committed to protecting the personal data of all individuals, including those located in the European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR) and explains how we process and protect your personal data.
For the purposes of GDPR, muse-sparrow acts as the data controller for personal data collected through our website and services. Our contact information is:
muse-sparrow
1877 Hollis Street
Halifax, NS B3J 1W3
Canada
Email: [email protected]
We process personal data under one or more of the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, including when:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to request that we transmit this data directly to another data controller where technically feasible.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. If you object, we will stop processing unless we can demonstrate compelling legitimate grounds.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates GDPR. You may file a complaint with the supervisory authority in your country of residence, place of work, or where the alleged infringement occurred.
As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Our specific retention periods are:
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of such a breach, where feasible.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Please include sufficient information to verify your identity. We will respond to valid requests within one month. If your request is complex or you have made multiple requests, we may extend this period by an additional two months, but we will inform you of any extension within one month of receiving your request.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.