Privacy Policy

Last Updated: September 10, 2026

Introduction

muse-sparrow ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website muse-sparrow.com or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit a booking or inquiry form
• Subscribe to communications
• Contact us via email
• Participate in our tours or services

The personal information we collect may include:

• Name
• Email address
• Service preferences
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• General location information based on IP address

How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to your inquiries and booking requests
• To provide, maintain, and improve our services
• To communicate with you about your bookings and our services
• To analyze website usage and improve user experience
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your explicit consent
• To comply with legal requirements or respond to lawful requests
• To protect our rights, property, or safety
• With service providers who assist in our operations, under strict confidentiality agreements

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for seven years for business and tax purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Objection: Object to certain processing of your information
• Portability: Request transfer of your information to another service provider

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

muse-sparrow
1877 Hollis Street
Halifax, NS B3J 1W3
Canada
Email: [email protected]